The most successful companies are those that can align their businesses and operations to fully service their customer's needs in the most cost effective manner. The obvious consequence of this is that companies who 'delight' their customers profitably will increase their competitiveness significantly.

KCTS provides training programmes for all aspects of the Lean process. Our training mission is to provide solutions to support corporate Lean programmes.

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Please see the Lean map below to see details of training courses and then follow the links underneath:


Course summaries:



Certification

With training, it is important for businesses to know they are getting value for money and that trainees are meeting a required level of competency. KCTS achieves this through its 'Certification Program' where candidates are assessed as to their suitability to support and drive TPM Programmes forward.

The candidate's competency in the training material and ability to apply the learning is tested using a series of techniques throughout KCTS training courses and programmes. The assessment could involve individual and group discussion sessions, practical exercises and formal examinations.

KCTS recommends following a certification process, with all courses apart from the Executive Lean Awareness Course.


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Follow up Support

KCTS recommends running and operating a 100 Day Plan approach in many of its courses. The aim of this approach is to ensure that candidates have accountability to deliver and apply the tools and techniques practised. As part of this accountability and confirmation, it is normal for a KCTS consultant to visit the candidates to monitor and review performance.


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